We want you to love your GUYGUN purchase. If you are not completely satisfied, we are here to help.
Return Window
Customers can apply for a return or exchange within 30 days after receiving their items.
Return Conditions
- Items must be unused, unwashed and in original condition with tags attached.
- Items must be in their original packaging.
- Sale items are final sale and cannot be returned or exchanged.
- For returns due to change of mind, size selection, or other reasons not caused by a product defect, the customer is responsible for return shipping costs.
Defective Items
If you received a defective or damaged item, please contact us immediately at 43esptqvm@gmail.com. Defective items support free return and exchange within 30 days.
Refund Process
Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.
How to Start a Return
Email us at 43esptqvm@gmail.com with your order number and reason for return. Our team will guide you through the process.