Frequently Asked Questions

Sizing

Is the size true to US size?

Yes! All sizes follow US standard sizing and are true to size for daily wear. We offer S / M / L / XL / XXL. Please refer to our size guide if you are between sizes.

Shipping

How long is US delivery?

Standard shipping takes 7–12 business days. Expedited shipping takes 3–5 business days across the USA. Orders are processed within 1–2 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $75.

Order Tracking

How can I track my order?

After your order is shipped, you will receive a confirmation email with your tracking number and tracking link. You can use this to check your delivery status at any time.

Returns

Can I return defective items?

Yes! Defective items support free return and exchange within 30 days of delivery. Please contact us at 43esptqvm@gmail.com with your order number.

What is your return policy?

We accept returns within 30 days of delivery for unused, unwashed items in original condition. Sale items are final sale and non-returnable.

Payment

What payment methods do you accept?

We accept PayPal, credit/debit cards, Apple Pay, Google Pay, Visa and Mastercard (buy now, pay later).

Contact Us

How can I reach customer service?

Email us at 43esptqvm@gmail.com. We offer 24/7 online customer service and will respond as quickly as possible.